Meet the Team

The Ty Hapus Support Team provides practical and emotional support to people with a diagnosis and their family and friends. This can be via telephone, email or video call. As a staff team all of us are working either remotely or in pairs from Ty Hapus centre. As a result we are able to keep essential contact with our guests and families. Colleagues in the Health, Housing and Social Services teams are kept informed of any concerns or health issues raised by our day guests, so that we work cohesively as a group of professionals to ensure an individual’s support and health needs continue to be met.

Justine Pickering MBE Founder of Ty Hapus

Ellin Jones Service Manager

Hi, I’m Ellin and I am the Service Manager for Ty Hapus CIO. I have overall responsibility for the strategic direction and operational running of Ty Hapus CIO. I am fortunate to have been the manager of Ty Hapus since we first opened our doors in 2011. I hold Nursing, Social Welfare, Management, Sexual education and Teaching qualifications and am an NVQ assessor and IV / IQA for Care and Management. In my spare time I enjoy gardening, furniture restoration, Art / craft skills, travel and time spent with my family.

Ceri Phillips Deputy Service Manager

Hi I’m Ceri, I’m the Deputy Service Manager for Ty Hapus CIO and have been with Ty Hapus for 3 years. I am a Royal Air Force Medic Veteran following 23 years service.
In my spare time I enjoy quality time with my boys and English Springer Spaniel.

Lisa Starke Day Support Worker

Hi I’m Lisa and have worked at Ty Hapus since the Summer of 2017. Many people will recognise me as a regular at Musical Memories. I love music and dancing, my earliest memories began on the stage. I began my working career in the travel industry and later working within the motor industry. I love chatting and getting to know people. I enjoy holidays and love to travel. Family is very important to me and I’m kept especially busy with two teenage boys. Ty Hapus is a wonderful project and over the years has given so much to so many people. It’s safe to say I love my job 🎶

Julian Telfor Day Support Worker

Hello, my name is Julian I am a Day Support Worker / Driver at Ty Hapus CIO. My role is to support the guests and their families who attend the centre and produce and present suitable activities to suit everyone’s interests and abilities. I have a wide variety of interests, including sport, cooking, gardening, crafting and DIY.

Helen Thomas Day Support Worker

Hi i’m Helen, I have been working at Ty Hapus as a Day Support Worker since June 2017. I enjoy engaging with guests and putting a smile on their faces, I also enjoy planning and taking part in our activities, especially the ‘crafty’ ones. Outside of work I love spending time with my family – best of all spending time with my baby granddaughter who I love to spoil. My hobbies are most things crafty, crocheting, up-cycling furniture and my little dog Rio. I’m always here for a natter.

Tess Thomas Day Support Worker

Hello, I’m Tess and I’m one of the Day Support workers here at Ty Hapus, a role I’ve had for more than two years now. I worked in the NHS for many years as an Occupational Therapist before leaving to be a full time Mum of two. When not working I’m usually found gardening or tinkering with one of our Morris Minors.

Jacky Ayres Project Co-ordinator

Hi, I’m Jacky Ayres and I am the Project Co-ordinator for Ty Hapus CIO. I have worked alongside the Ty Hapus team for 4 years and assist in creating new types of support and activties to offer people affected by dementia and their families. I have a background in music education and am a Community and Natural Voice Practitioner; and facilitate and co-ordinate community groups. In my spare time, I enjoy performing as a vocal entertainer, being involved in creative activities, leading my gospel community choir, cooking, dressmaking and spending time with family and friends.

Jess Davies Volunteer Counsellor

Hi, I am Jess Davies. I am a Volunteer Counsellor for Ty Hapus CIO. I have recently trained in Pluralistic Counselling practice over a three year degree with the University of South Wales. I love my work and I feel privileged and humbled to be able to work with the families of those affected by Dementia. Outside of my commitments I can be found having a nice cup of tea with a good book or walking in the woods with my four legged companion.

Chris Marsh Volunteer: Musical Memories

I enjoy my role as a volunteer within a committed team. I aim to support team members in every possible way.

Our Collaborations

We work closely with health and social care professionals as well as other voluntary sector organisations. We are a part of the local dementia friendly community and ensure that we meet best practice in dementia support to meet Local and National government standards and strategies. 

We welcome new relationships and opportunities to improve support to people and their families affected by Dementia.  We are particularly interested in developing more relationships which might

  •  Extend our geographic reach
  • Increase therapeutic support to people
  • Enable unpaid carers to access support
  • Help us engage with people with learning disability and diagnosis of dementia
  • Help us engage with people from all communities, beliefs, identities who have been diagnosed with dementia.  
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